{"id":2112,"date":"2023-10-16T11:17:34","date_gmt":"2023-10-16T09:17:34","guid":{"rendered":"https:\/\/classysassybutik.pl\/?page_id=2112"},"modified":"2025-09-29T14:49:13","modified_gmt":"2025-09-29T12:49:13","slug":"polityka-zwrotow","status":"publish","type":"page","link":"https:\/\/classysassybutik.pl\/en\/polityka-zwrotow\/","title":{"rendered":"Returns policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2112\" class=\"elementor elementor-2112\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-067cb22 e-flex e-con-boxed e-con e-parent\" data-id=\"067cb22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-905d8e2 elementor-widget elementor-widget-text-editor\" data-id=\"905d8e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><ul><li><p aria-level=\"4\"><b><span data-contrast=\"none\">Return and refund policy:<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">You are entitled to cancel your order within 14 days without giving any reason.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">The cancellation period shall be 14 days from the day you receive the goods or from the day on which a third party designated by you, not acting as carrier, takes possession of the delivered product.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">To exercise your right of withdrawal, you must inform us of your decision by making a clear statement.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">MODE I<\/span>\u00a0<\/p><p><span data-contrast=\"none\">* Enter:<\/span><span data-contrast=\"none\">www.classysassybutik\/return\/complaint<\/span><span data-contrast=\"none\">i <\/span><span data-contrast=\"none\">\u00a0enter number<\/span>\u00a0<br \/><span data-contrast=\"none\">order and e-mail address.<\/span>\u00a0<br \/><span data-contrast=\"none\">* Click on the link sent to the email provided and complete the form.<\/span>\u00a0<br \/><span data-contrast=\"none\">return\/reclaim.<\/span>\u00a0<\/p><p><span data-contrast=\"none\">* Pack the returned products and enclose the printed form.<\/span>\u00a0<br \/><span data-contrast=\"none\">If you do not have a printer, the form can be transcribed by hand.<\/span>\u00a0<br \/><span data-contrast=\"none\">* Send the parcel to the following address: ul. Hryniewickiego 6A\/195 81-340 Gdynia<\/span><br \/><span data-contrast=\"none\">_ _<\/span>\u00a0<\/p><p><span data-contrast=\"none\">MODE II - The condition is that you have an established account at www.classysassybutik.pl. <\/span>\u00a0<\/p><p><span data-contrast=\"none\">* Log in to your account at www.<\/span><span data-contrast=\"none\">classysassybutik.co.uk<\/span><span data-contrast=\"none\">\u202f<\/span>\u00a0<br \/><span data-contrast=\"none\">* Report a return\/recommendation in your order history.<\/span>\u00a0<br \/><span data-contrast=\"none\">by filling in the form.<\/span>\u00a0<br \/><span data-contrast=\"none\">* Print out the return\/complaint form and enclose it with the returned product.<\/span>\u00a0<br \/><span data-contrast=\"none\">product.<\/span>\u00a0<br \/><span data-contrast=\"none\">* Send the parcel to the following address: ul. Hryniewickiego 6A\/195 81-340 Gdynia<\/span><br \/><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">We will issue a refund no later than 14 days from the day we receive the returned goods. We will use the same payment method that you used<\/span><span data-contrast=\"none\"> to place an order, and you will not incur any charges for such a return.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><span data-contrast=\"none\">Conditions for returns:<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">For the goods to be eligible for return, make sure that:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">The goods were purchased within the last 14 days<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Goods are housed in the original packaging<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><\/ul><p><span data-contrast=\"none\">The following goods are not returnable:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><ul><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Custom-made or strictly personalised goods.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Goods which, by their nature, cannot be returned, e.g. goods which are perishable or whose expiry date has passed.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Goods that are not returnable for health or hygiene safety reasons and have been unpacked after delivery.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Goods which, once delivered, will, according to their nature, be inseparable from other objects.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li><\/ul><p><span data-contrast=\"none\">We reserve the right to refuse to accept the return of goods that do not meet the above return conditions. The decision to return is at our discretion.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><span data-contrast=\"none\">Return of goods<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">The customer shall bear the costs and risks of returning the goods to us. The goods should be sent to the following address:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><ol><li>ul. Hryniewickiego 6a\/195 81-340 Gdynia<\/li><\/ol><p><span data-contrast=\"none\">We are not responsible for goods damaged or lost during return transport. For this reason, we recommend using insurance and a postal tracking service. We cannot make a refund if we do not receive the goods or confirmation that we have received the return parcel.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><span data-contrast=\"none\">Gifts:<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">If the goods were marked as a gift at the time of purchase and then sent directly to you, you will receive a gift voucher with a value equal to the value of the returned goods. Upon receipt of the returned product, the gift voucher will be sent to you.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">If the merchandise was not marked as a gift at the time of purchase or the gift giver sent the order to themselves to give the product to you later, we will send a refund to the gift giver.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><span data-contrast=\"none\">Contact us<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">If you have any questions about our Returns and Refunds Policy, please contact us by email at. <\/span><a href=\"mailto:biuro@classysassybutik.pl\"><span data-contrast=\"none\">biuro@classysassybutik.pl<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><\/li><\/ul><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Polityka zwrot\u00f3w i refundacji:\u00a0 Przys\u0142uguje Ci prawo do rezygnacji z zam\u00f3wienia w ci\u0105gu 14 dni bez podania przyczyny.\u00a0 Termin rezygnacji z zam\u00f3wienia wynosi 14 dni od dnia otrzymania towaru lub od dnia, w kt\u00f3rym wskazana przez Ciebie osoba trzecia, niepe\u0142ni\u0105ca funkcji przewo\u017anika, wesz\u0142a w posiadanie dostarczonego produktu.\u00a0 Aby skorzysta\u0107 z prawa do odst\u0105pienia od umowy, [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2112","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/classysassybutik.pl\/en\/wp-json\/wp\/v2\/pages\/2112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/classysassybutik.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/classysassybutik.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/classysassybutik.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/classysassybutik.pl\/en\/wp-json\/wp\/v2\/comments?post=2112"}],"version-history":[{"count":13,"href":"https:\/\/classysassybutik.pl\/en\/wp-json\/wp\/v2\/pages\/2112\/revisions"}],"predecessor-version":[{"id":10676,"href":"https:\/\/classysassybutik.pl\/en\/wp-json\/wp\/v2\/pages\/2112\/revisions\/10676"}],"wp:attachment":[{"href":"https:\/\/classysassybutik.pl\/en\/wp-json\/wp\/v2\/media?parent=2112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}